luitlabs™ / work / erp + crm

// for businesses outgrowing the spreadsheet.

for businesses outgrowing the spreadsheet.

off-the-shelf erp and crm systems are built for businesses that look like everyone else's business. tea estates with flush-and-garden inventory, tourism operators with seasonal capacity, healthcare clinics with prescription workflows — none of those map cleanly onto a salesforce default or a tally template. you can bend the business to fit the software, or you can fit the software to the business. we do the second one.

we build custom erp and crm systems that integrate with what you already use (tally for accounting, zoho for crm baseline, razorpay for payments, whatsapp for customer comms) and add the parts that do not exist out of the box — your inventory model, your fulfillment flow, your customer pipeline, your reporting. phased delivery so you ship the highest-leverage module first.

a brass abacus, a leather-bound ledger, a brass inkwell with a wooden-handled pen, and a small stack of paper receipts on cream linen — accounting and ledger heritage aesthetic

// what we deliver

the pieces, named.

// 01

inventory + fulfillment.

modeled to your business — flush/lot/garden for tea, season/property/room-type for tourism, sku/batch/expiry for retail. real-time stock across channels. fulfillment workflows that handle the edge cases your spreadsheet currently ignores.

// inventory · fulfillment · multi-channel

// 02

customer pipelines.

leads, opportunities, won/lost, repeat customers, lifetime value — laid out the way your sales team actually works, not the way salesforce wants them to. whatsapp + email + phone touch history in one place. handoffs between sales and support without re-keying anything.

// crm · pipeline · whatsapp · lifetime value

// 03

accounting + ops integration.

books in tally or zoho stay the source of truth; the erp pushes invoices, payments, gst data into them automatically. no double-entry, no end-of-month reconciliation pain. razorpay/cashfree/stripe for collection. payouts to vendors via netbanking apis.

// tally · zoho · razorpay · gst

// 04

internal tools + reporting.

the dashboards your team actually opens every morning — daily sales, returns, channel-mix, stock alerts, top-performing skus. role-based access. exportable to excel for the bookkeeper who prefers it that way.

// dashboards · rbac · reporting

// why now

the buying signal: when a business hits the point where the master spreadsheet is being edited by three people at once, when stock counts disagree across channels, when the founder is hand-stitching invoices on weekends — that is the moment a custom erp pays for itself in twelve months.

// start the conversation

ready to scope a erp + crm engagement?

a 30-minute call. share the problem, we'll share what we see. honest, focused, and yours alone.

book a call →

// avg response: under 6 hours, weekdays.

// we also build